Scheduling Coordinator

  • Ensemble Therapy is a LOCALLY and WOMAN owned organization. Our mission is to provide comprehensive and caring Speech Therapy, Occupational Therapy, Physical Therapy, Applied Behavior Analysis Therapy, and Psychological services to children and adults of all ages and diagnoses. Utilizing a multidisciplinary approach, we provide effective personalized multi-lingual intervention that improves the lives of the individuals and families we serve.

  • Remote

    • Assisting with day-to-day scheduling operations such as: answering phone calls to our dedicated scheduling line, booking appointments for evaluations/treatment, rescheduling clients and canceling appointments as required

    • Register new patients and update necessary records

    • Supervising day-to-day providers schedules

    • Communicating any information pertaining to fellow Schedulers in a timely manner

    • Ensuring that providers schedules are well cared for in the event of Schedulers request time off or call out

    • Assisting fellow Schedulers with any questions or concerns they may have

    • Ensure that Schedulers have all necessary tools/equipment to perform their job responsibilities

    • Coordinate existing and new providers schedules with Office Manager and Lead therapist

    • Resolve scheduling conflicts

    • Able to create new procedures and organize scheduling operations for various departments

    • Assisting with patient/parent complaints prior to reaching out to Office Manager

    • Respond to emails in a timely manner and ensure that other Schedulers do the same

    • Maintain and keep files organized

    • Maintain strict patient and office confidentiality

    • Adapt to frequent changes to the company’s needs

    • Other assigned duties may apply

    • Comprehensive benefits package includes: $450 per month towards employee's medical plan (PPO or HMO) dental and vision benefits are 100 % paid by Ensemble Therapy. Additionally, voluntary time, long-term disability, critical illness, and accidental benefits are provided.

    • 401(K) plan

    • Employee assistance program

    • Flexible Spending Account (FSA)

    • Paid Vacation Hours and Paid Sick Time available

    • CEU’s Reimbursement